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Film inside the phone above the nano sim slot

SOLVED
Debra47
Visitor

Film inside the phone above the nano sim slot

Why is there a line of film inside the phone above the nano sim slot and how do you get it back in please?
1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert
6 REPLIES 6
Debra47
Visitor

Also my phone keeps heating up and I turn it off, is this normal please?
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Uliwooly
Expert

@Debra47

Are you referring to this? 

http://support.sonymobile.com/global-en/xperiaz5/userguide/IMEI-number/

ILL-SONY-15SE-KRC.png

just slide it back in 

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Uliwooly
Expert

@Debra47

As for the phone heating up, that's normal, the longer you use it the hotter it'll get also, if you record on 4K it will heat up quite fast. 

Debra47
Visitor

I basically turn the phone on and it's very hot. So then I turn it off. Ive just bought it. So I am a bit concerned. Thanks.
I think the "tray" for the imei is broken. What should it look like please?
Thanks
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Uliwooly
Expert

@Debra47

Repair the phone with PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

azzido
Enthusiast

The phone will be hot for w while as it is new and it is collecting all media information, saving down all the settings, syncing out all your accounts etc. especially if you have sd card inserted. This is normal for all new phones so do not worry that much, it will be better after some time Winking_Face