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I can't use the video recording at all

SOLVED
Taophyc1
Visitor

I can't use the video recording at all

I have been using Sony Xperia Z2 for some weeks now and I noticed that the video camera is not working. Anytime I click on it, it shows me error that the camera is not available.
1 ACCEPTED SOLUTION

Accepted Solutions
Phy
Legend
Legend

You can try clearing the camera app data and see if that helps.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone

View solution in original post

3 REPLIES 3
Phy
Legend
Legend

You can try clearing the camera app data and see if that helps.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone
Taophyc1
Visitor

Thanks you very much. it's working now

Phy
Legend
Legend

No problem, glad it worked Slightly_smiling_Face