keyboard did not pop up while on call.

[HanabishiKai]

I recently updated my xperia z2 to lolipop 5.0.2
And whenever i am on the phone talking to someone, sometime i need to write down the instuction or things that mentioned on the phone by writing it down on my phone... But i am no loger can open my keyboard while on phone... Not just on my notes app... Even my messaging apps and sms too... Its annoying while i dont have pen and pencil while i trust my phone to keep d note... Please help

[Jake-SonyXperia]

Hi HanabishiKai,

Welcome to the community,

This could be an issues with the current keyboard, you could try clearing the data for this app.

Menu > Settings > Apps > All > Xperia Keyboard > Clear Data

Once done try testing. Let us know how you get on.

[_alexdon_ · Accepted solution]

If the above doesn't help,do you have smart key app?

[HanabishiKai]

Sorry jake. It wont help. It just getting worst now. the go back button cant function at all when i am on the phone call... Now i having 2 issue, the keyboard wont pop up and go back button not functioning. Can get any help or perhaps do some minor updates to get rid of this problem?

[HanabishiKai]

Thanks alexdon. Sorry coz i did not noticed your reply before. By the way thanks jake for providing me help too. It solved d problem now. But i cant use d smart key anymore.

[_alexdon_]

I am sorry,but at least device works properly.