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lock screen security

SOLVED
shivam1
Visitor

lock screen security

i updated today to lollipop. But now in my lock screen security settings i can't select "none" or "swipe". I have already tried disabling the administrators. What should i do?

Screenshot_2015-04-08-18-05-13.png

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

I am not sure but you can try clearing the credentials in security.

alexdon

View solution in original post

20 REPLIES 20
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Uliwooly
Expert

This option it's not available on Lollipop

Make sure to contact Sony regarding this 

http://support.sonymobile.com/global-en/contactUs/

SophiaW
Enthusiast

Hi shivam1

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you set up any corporate type of email on your phone that would require you to have a lock so no one can access personal/business information?

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_alexdon_
Expert

I am not sure but you can try clearing the credentials in security.

alexdon
JoeMok
Visitor

I found the solution.

You can clear the credentials (in Security) and then you can switch the screen lock.

shivam1
Visitor

Yes. It worked. I cleared the credintials and it worked. Thank you.
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Uliwooly
Expert

Thanks for the heads up
ElFlaK0
Visitor

Thanks everybody! I had the same problem...
micallef
Visitor

Hey i have the same problem, and i just want to ask, are the credentials something important? I don't understand what they are
Thank you
shivam1
Visitor

The credintials that are on the phone will not be deleted. Just clear the credintials. It will open up the options. Settings> Security> clear credintials