Messaging App : New Message (Icon)

[petite_plume]

Hello,

I have a problem with the messaging app that's been bugging me for a few days. It keeps telling me I have one unread message, no matter what I do. I tried restarting the phone, clearing data & cache of the messaging app, forcibly stopping the app, disabling & reenabling the app. I even deleting all the conversations but it still tells me I have one unread message.

I don't use any other app for messaging and I'm really out of ideas on how to solve this problem.

[Samuel1 · Accepted solution]

You could try the following:

1. Change messaging app to Hangouts (Hangouts -> Settings -> SMS -> SMS enabled

2. Check for unread messages in Hangouts

3. Clear data for messages (Settings -> Apps -> All -> Messages)

4. Change back to default messaging app (Just open up the app and accept)

[Thommo]

Try sending a message to yourself or asking someone else to send a message which may help clear the issue

[_alexdon_]

See this topic:

/t5/Xperia-Z3-Compact/Message-notification-problems/m-p/951892#M7928

[petite_plume]

I had already tried booting in safe mode and sending a message to myself, but it didn't work.

Actually, hangouts helped clear the issue, permanently I hope. In hangouts, there was an empty message from an unknown sender (who knows where it came from) which was invisible in the messaging app. I was able to delete it and the notification disappeared. I received a couple of text messages since and it seems to be working as it should.

Thanks for your suggestions & help!!!

[Samuel1]

I'm glad to hear! Let us know if there is anything else we can help you with.

[Sokin]

Hello,

I wonder, is there a way to fix this without using the hangouts app which I have disabled and without deleting all the messages?

I have 2 new messages all the time...

Regards,

Sokin

[AvMoore]

Have just solved the same problem with this advice, thank you!!

[Rich31365]

Hi I get a similar or perhaps same issue for every old and read message I get a reminder in the notification bar 18 new messages in the default message app no number appears to say I have new messages? I have screen shots but how to attach. It is annoying I have cleared data and tried hangout fix so will see what happens
I have already cleared message data once and the issue returned 😞