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juancanas

Hi,
Since I updated to Android 5(the latest version for Sony), I have problems to attached information such as contacts, images etc...from text message, the keyboard doesn't allow me see the icons because at the time that I touch the icon to attached something from text message the keyboard doesn't dissapear from the screen, so that the icons to attached something keep behind the keyboard, anyone can help me with this issue?

Uliwooly

@juancanas

Boot on safe mode and try again (while on safe mode)

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

View solution in original post

Uliwooly

@juancanas

Are you using the preloaded messaging app or a third party app? Xperia keyboard or a different keyboard?

juancanas

Yes, I'm using the preloaded messaging app, and I 'm using the Xperia keyboard, but it doesn't matter which kind of keyboard because I changed to the Chinese keyboard and it has the same problem.

Uliwooly

@juancanas

Boot on safe mode and try again (while on safe mode)

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

juancanas

Thanks Uliwooly, the problem has been resolved, but now I have a lot apps missed, should I download these ones again?

Uliwooly

Just restart your phone and the apps will be there, and the problem too, the reason is that an app its acting up, which app? it has to be an app that you downloaded at some point. There's no way to tell. You will have to unistall one by one until you find the culprit

@juancanas