ring volume not working

[rowyourboat]

Hi Sony staff, I am currently having an issue with the ring volume. When I enter my Settings tab and go to Sound and Notifications, I cannot adjust my ring volume, it just displays a bell symbol with no slider in the Ring Volume section. Media and Alarm volumes work fine. Can anyone assist? Thanks

[Hampus]

Hi,

Could you make sure that you have not set the phone into silent mode by pressing the volume up(+) button 2-3 times. When the phone is set in silent mode, you will not be able to adjust the ring volume via Settings > Sound & notification.

[rowyourboat]

Thanks Hampus but how do I fix that, I have tried pressing the volume 3 times (+), but nothing adjusts.

[_alexdon_]

See this:

/t5/Xperia-Z3-Compact/Ringtone-volume-setting-grayed-out/m-p/1057312/highlight/true#M17530