Community

boon743

Hi, just over a month ago i noticed that the Camera on my Xperia Z started taking out of focus photos. I changed the camera settings and nothing seemed to work. Whilst in superior auto, the camera would think it was taking an image in Macro mode only and would not autofocus at all. I rang Sony and they told me to do a software reset, which didnt help. I then took it back to JB HiFi. They sent it away to get fixed under warrenty to Telstra, 1 week later my phone arrived back in the exact same condition i sent (in other words NOT FIXED), i took it back in and JB HiFi sent it away again. Its now been over two weeks and i still havnt heard about the repairs. I am getting pretty fed up. Hoping it will be fixed soon.

Has anyone else had this issue, and was it resolved??

TomKap

Hi, how did you get the glass off? thanks

Tombofro

Hello from Devon,Uk..Xperia Z compact..exact same problem..showed the flower macro flower and would not focus. Noticed that the front camera lens does work without this issue so isolated that this was a rear lens issue. Knocking the phone lightly resolved the fault..could`nt see how you would remove the glass infront of the lens. Beyond knocking the phone..will take to a phone fix shop in Exeter. Have looked after this phone ..very poor that this fault has occured in what was Sonys flagship phone a year or so ago. after all these years..next phone..Iphone..Sony loyalty..gone.