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Amrelsisi

Hello,
When i turned on my sony it was 100% and after 30 min or more than 30min it became 80%,It's normal

But after 5 min it came 50% then it turned off

What can i do to fix my sony ?
Tell me what should i change or anything.

Qatrium

First thing to try is to let your phone discharge completely to 0%, then leave it on a wall charger for 2-3 hours while turned off. This should re-calibrate your battery, test it for a couple of days.

If you didn't notice any improvement, then do a backup of your important data then perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Follow the steps given in the blue link, do not connect your phone until prompted to press volume down while plugging USB cable

Amrelsisi

it's come 50% then 0%
and when i charge it again it may come to +60%

Qatrium

@Amrelsisi

Please try the total drain then charging while off, as I suggested in my previous post.

Amrelsisi

is there any problem if i charged my sony with other charger?

Amrelsisi

and i tried to change my battery and it's still the same erorr

so the problem isn't from the battery

Amrelsisi

it was 0% from 1 min

it's 74% now

Qatrium

@Amrelsisi

Should be no problem if you use other chargers, but the original one is the most trusted. Please turn the phone off and leave it on charger for 2-3 hours then report.