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Stopping Apps Xperia Z3

SOLVED
Lepskent
Visitor

Stopping Apps Xperia Z3

Yesterday night I installed Facebook messenger and Scrabble.

I was trying to play Scrabble then the app stopped working. The phone started randomly reboot ( around 5min ) and turn off.

I plug the phone, but no sign of charging and I left it plugged. This morning, the phone was on.

It's look like I never used some app before. Even my account Gmail is deleted, but some systeme's app ( parameters, video ) are not working.

Could someone help me, please

17 REPLIES 17
Lepskent
Visitor

 @uliwooly

Thanks a lot guy, you really help me.

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Uliwooly
Expert

@Lepskent

Anytime Slightly_smiling_Face 

Lepskent
Visitor

@Uliwooly

Please, tell me... My phone turn off alone. I plug it since 0530pm and no sign of charging. It's 00:06am and the phone just show a sign of charging ( 1% ).

What can be the problem ?

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Uliwooly
Expert

@Lepskent

a faulty cable and/or charger or a wall socket

Lepskent
Visitor

No i'm using the right cable.

I turn on the phone today " the phone was in optimisation ... and turn off alone.

When I try to turn on again, nothing happens.

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Uliwooly
Expert

@Lepskent

Test different chargers/cables and if you experience the same issue, you might want to contact your Local support

Lepskent
Visitor

@uliwooly

Thanks guy...

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Uliwooly
Expert

@Lepskent

anytime, keep us updated.