Xperia z cannot turn on

[farhanboys88]

i have xperia z, i plug into laptop use sony pc companion and got latest updates for xperia z, why not to try and i try updates, download i think take hour maybe and after download install to phone but error i dont rememer what error, i try turn on my phone stuck at sony logo then reboot sony logo back and reboot, have red light, i google what is red light, red light is baterry low, but before i update my battery 96% no data/wifi active.., help me what happen to my phone, just use 1 month..

(sorry for my english me not good english )

[farhanboys88 · Accepted solution]

yeah i know what problem.., today i go to service centre and check, my phone got hardware fail.., and sent back to factory.. and how long to repair i dont know..:smileysad:

[kayrowl91]

Bye.so farhan,how yours z now,im also got this problem also.is it Sony willing to exchange or not?