Sony XAV-AX1000 Aerial issues all OK until you plug a phone into the USB.

[BrianR]

Got an XAV-AX1000 plugged into a VW Transporter and everything is good except the radio reception.

It is OK until you plug a phone into the USB port to connect to Carplay, or just to charge.

As soon as you do this, the reception is lost.

Anybody got any ideas?

[Pascale_F]

Hi Brian,

Welcome to the community.

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

[The_Black_Rose]

Hi BrianR ,

Has this been like this like day one? Have you tried checking with a car technician?

Thanks,

Rose