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mattytun

Hi last night I decided to watch catch up on ITV hub unfortunately I get the adverts then I get this message.

I've tried Retry and nothing happens I've also tried soft reset plus switching TV on and off with the router.

Anonymous

Hi there,

Have you updated to the latest firmware?

Best wishes,

M

mattytun

Hi everything is all back to normal now after doing I "factory reset"

Thanks very much.

Sean_Mc

Hi Matty,

I'm pleased to hear that has resolved the issue. Thanks for letting us know.

Best wishes,

Sean Mc

mattytun

Hi exactly the same thing has happened again after the adverts the program I'm trying to watch does not play.

mattytun

Working again.

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