KDL-32WD752 freezes

[davywp]

Every time I press guide on remote I just get accessing please wait. I am unable to use any other button and have to turn off and on at wall. I have tried factory reset, updating to latest software and re tuning EPG. Getting very frustrated, any help much appreciated 

[Anonymous]

Hi there,

As you have updated to the latest software and a factory reset, it might be best to contact the support team.

Here is the link for you: http://bit.ly/1Yo3R6C

Let us all know how you get on, and welcome to the forums.

Best wishes,

M