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KDL-42W805A after new update can't connect to router

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simoray73
Explorer

KDL-42W805A after new update can't connect to router

after getting the latest firmware update, my tv now can't connect to my router, what can i do have turned both off and on again...it finds the network but says cant connect..any suggestions please.

1 REPLY 1
Anonymous
Not applicable

Hi there

 

Are have you connected the TV via WiFi - If so, try connecting it to the router via a network cable (wired) to test if its a wireless issue.  If it is indeed a wireless issue, what signal strength are you getting on the TV?

 

Cheers