TV Model KD-65XE7093 is ot listed so I cannot register it

[jeffcarr36]

I recently bought a Sony TV with model number KD-65XE7093 (also shown in the subject line) from Amazon, but it is not listed within Sony's 'Register A Product', so how can I register this product in 'MySony'

[cass_n]

Hi @jeffcarr36 and welcome to the community,

I am just checking this and will update this thread when I have an answer for you.

Cheers,

C

[cass_n]

Hi again @jeffcarr36 - sorry about the delay!

I've looked into this, and the model KD-65XE7093 is exclusive to Amazon, which is why it doesn't appear when you try to register it within MySony.  Please can you register using this model instead: KD-65XE7003

Cheers,

C

[jeffcarr36]

Thanks for looking into this and resolving my problem. Hopefully other buyers of this model from Amazon will benefit from this community thread.

[cass_n]

You're welcome!