The problem I'm having is that this information isn't completely clear in the warranty information. I gather an electrical safety test runs a mild current through the device they are testing and check for leakage. The warrenty information states that damaged caused by "connection to improper voltage supply" is not covered in my warranty, so therefore I assume it invalidates it.
Below is a copy of the Guarantee I found online on Sony's websites. If anyone can help me interpret this, I'd greatly appreciate it!
GUARANTEE
We thank you for having bought this computer hardware product and hope you will be happy with it. In the unlikely event that the product needs guarantee service, please contact VAIO-Link (for details refer to your Customer Guide). In order to avoid unnecessary inconvenience on your part, we suggest reading the instruction manual and the Customer Guide carefully before contacting.
Your Guarantee
By this Guarantee, Sony warrants this computer hardware product (the "Product") to be free from defects in material and workmanship for a period of 1 (one) year from the date of its original purchase. If during this period of guarantee the Product proves defective due to improper materials or workmanship, Sony will, without charge for labour or parts, at its sole discretion, repair or replace the Product or its defective parts upon the terms and conditions set out below. This Guarantee does not affect your statutory rights under any applicable law in force, or your contractual rights arising from a sales and purchase contract for the Product. You may assert your rights at your sole discretion.
Conditions
This Guarantee will be granted only when the original invoice or sales receipt (indicating the date of purchase, product and seller’s name) is presented together with the defective Product. Sony reserves the right to refuse the free-of-charge guarantee services if the date of purchase of the Product cannot be proven. This Guarantee will not apply if the manufacturer’s serial number has been altered, deleted, removed or made illegible.
This Guarantee covers only the computer hardware components packaged with the Product. This Guarantee does not cover any software delivered with the Product. With respect to software please
refer to the software manufactures guarantee, if any, provided with the Product.
This Guarantee covers none of the following: (a) periodic maintenance and repair or replacement of parts due to normal wear and tear; (b) any consumable supplied with the Product, such as batteries; (c) physical damage to liquid crystal displays; (d) cosmetic damages (e) damage to or loss of any software programs, data, or removable storage media; (f) any damage resulting from adaptations, changes or adjustments, which may have been made to the Product, without the prior written consent of Sony.
Further, this Guarantee does not cover damage due to the following: (a) misuse, including but not limited to failure to use the Product for its intended purpose in accordance with Sony's instructions on the proper use and maintenance; (b) installation or use of the Product in a manner inconsistent with the technical or safety standards in the countries of the European Economic Area and Switzerland; (c) connection to improper voltage supply; (d) use of the Product in conjunction with third party accessories, products or ancillary or peripheral equipment; (e) attempted repair by any party other than authorised by Sony; and (f) accidents, lightning, water, fire or any other such cause beyond the reasonable control of Sony.
With respect to all services provided hereunder, please ensure that you back up the contents of your hard drive, including any data you have stored or software you have installed on the hard drive. Sony is not responsible for any damage to or loss of any programs, data, or other information stored on any media or any part of any Product serviced hereunder. Sony is not liable for the consequence of business loss in case of system failure.
Be sure to remove all features, parts, options, alterations, and attachments not covered by this Guarantee prior to returning the Product to Sony. Sony is not liable for any loss or damage to these items.
If during the repair of the Product the contents of the hard drive are altered, deleted, or in any way modified, Sony is not liable whatsoever. The Product will be returned to you configured as originally purchased, subject to availability of software.
Repair parts and replacement Products will be provided on an exchange basis and will be either new, equivalent to new or re-conditioned. All replaced parts and Products become the property of Sony. The period of guarantee for any Product or part repaired or replaced hereunder shall be the balance of the original guarantee period of the Product, or 6 (six) months from such repair or replacement, whichever is longer.
This Guarantee is valid in any country of the European Economic Area and Switzerland.
