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Letter on keypad coming loose

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lgourlay
Visitor

Letter on keypad coming loose

Re: VPCEB4JOE - 6mths old

The letter "R" keeps coming off when I press it. I place it back on the keypad and click it in it's position but it still keeps coming free. Is it possible to replace the key and it's components under warranty ?.

1 ACCEPTED SOLUTION

Accepted Solutions
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rich912
Contributor

Hi lgourlay,

You will need to contact Support via the link at the top of this page.

Rich

Go n-éirí an bóthar leat

View solution in original post

3 REPLIES 3
profile.country.GB.title
rich912
Contributor

Hi lgourlay,

You will need to contact Support via the link at the top of this page.

Rich

Go n-éirí an bóthar leat
profile.country.en_GB.title
lgourlay
Visitor

How easy is it to change the key and the plastic insert yourself as I don't fancy waiting up to 28 days for Currys to sort the problem ?.

The laptop is only 6mths old and still under warranty.

:smileymischief:

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rich912
Contributor

The problem will be obtaining the key and insert. Support did supply these free of charge until a couple of years ago but no longer.

Contact Vaio support and see what they say.

Rich

Go n-éirí an bóthar leat