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Where are you emailing? Vaio Support is differrent from Sony Support.
Is your Vaio still within Warranty? Follow these steps to contact Vaio Support. Most people have success with a phone call.
Support (at the top of this page)
Online Support
Contact Us (at the bottom of the next page)
Vaio and Computing
Enter your Vaio's Serial Number to reach the contact options page.
I remember seeing your post. If your model is eligible for the Sony Upgrade then you should apply for the disc - this will reinstall the Sony software (drivers and utilities) after the Windows 8 Upgrade.
Reading the FAQ page, it seems Sony will only support a 'migration' to Windows 8 from Windows 7 - so you may have to revert to Windows 7 for the process to work. It appears a 'Clean Install' is not supported. Probably because the software is mostly Updates to existing software. You could possibly do a clean install and reinstall ALL the Windows 7 Drivers first but some may not be available for download..
What is your full Vaio Model? Have you looked on the Support pages for your model for Windows 8 Drivers and Utilities.
If I look at the Support page for my 18 month old Vaio, Windows 8 Updates are there - including Vaio Care 8 Updater, which I guess will only work after a migration as the original Vaio Care needs to be installed.
I guess most of your problems have arisen by installing Windows 8 before adequate support has become available.
profile.country.GB.title
Where are you emailing? Vaio Support is differrent from Sony Support.
Is your Vaio still within Warranty? Follow these steps to contact Vaio Support. Most people have success with a phone call.
Support (at the top of this page)
Online Support
Contact Us (at the bottom of the next page)
Vaio and Computing
Enter your Vaio's Serial Number to reach the contact options page.
I remember seeing your post. If your model is eligible for the Sony Upgrade then you should apply for the disc - this will reinstall the Sony software (drivers and utilities) after the Windows 8 Upgrade.
Reading the FAQ page, it seems Sony will only support a 'migration' to Windows 8 from Windows 7 - so you may have to revert to Windows 7 for the process to work. It appears a 'Clean Install' is not supported. Probably because the software is mostly Updates to existing software. You could possibly do a clean install and reinstall ALL the Windows 7 Drivers first but some may not be available for download..
What is your full Vaio Model? Have you looked on the Support pages for your model for Windows 8 Drivers and Utilities.
If I look at the Support page for my 18 month old Vaio, Windows 8 Updates are there - including Vaio Care 8 Updater, which I guess will only work after a migration as the original Vaio Care needs to be installed.
I guess most of your problems have arisen by installing Windows 8 before adequate support has become available.
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