Viewing BBC News on Internert

[CarlMichaelJwtt]

I hope someone can offer advice or help, I can gain access to the BBC news page on internet but I can not open the actual live screen, I get the BBC Logo and then ablank black screen with a whirlig white circle but it does not open the live screen. I am using Vista on a VGN N21M and useing Norton security. Any suggestions are welcome.It worked ok a couple of days ago I have tried a Restore to an earlier date but that does not work. Regards Carl

[Blencogo]

Hi Carl,

What you are describing sounds like the video is being blocked by a firewall or a setting on your computer. It may also be caused by a pop-up blocker.

Hopefully someone will know a simple fix but in the meantime have a look at the BBC's guide to the BBC Embedded Media Player which gives some troubleshooting tips: -

http://news.bbc.co.uk/1/hi/help/7277283.stm

[CarlMichaelJwtt]

Many thanks Blencogo, tied the suggested link can not find any thing to correct fault. Do you think it could be anything to do with the Router? Regards Carl (SIGM)

[Blencogo]

Can you play any other video in a webpage? What about a YouTube video?

Do you get any error messages about FlashPlayer or Java?

If you cannot play YouTube try the suggestions here: -

http://en.kioskea.net/forum/affich-21712-i-can-t-watch-video-clips

[CarlMichaelJwtt]

Hi Blencogo sorry for delay in replying your last post, I have managed to resolve the issue,The problemwas with a defect on the Netgear Router,very many thanks for your help. Carl