WINXP don't shut down...

[xman3]

Hi at all, I'm a new owner of a Sony Vaio VGN-Fe31H, I have installed a new original copy of Widows XP professional with service pack2 and I have installed all drivers and utility of Vaio.

But there is a problem when I try to shut down my Vaio, it doesn't turn off and stay (freeze ??) whit blu screen on shutting dwn.....
The ony thing that I can made is press for 4 second the power on button to turn off completly.... Where is the problem? Any suggestion?

Thanks and good forum!

[steelem]

i get this occossationally on my fe21m i posted but no one replied i reckin its a common sony fault but sonmy want pout there hands up - if it happens just turn off at power restart ..

[Blencogo]

Hi xman3 and welcome to Club Vaio.

Are you using Norton Internet Security? This can cause this problem.

Alternatively, have a look at the suggestions in this Knowledgebase Article as it is likely that something in your Startup group is causing the problem.

[xman3]

Ok, I have try for 2 hours but I think to have discover the problem:
I have disable the Visual Communication Camera from Sytem>Hardware>Peripheral and I have see that the system shut down normaly in 6 seconds!

Are there any problems with USB driver and/or webcam drivers? I use driver in PREINSTALLED driver list.... Any suggestion? Should I try another type of drivers for webcam?

Maybe other should try to disable webcam!

Thanks,
SEE YA!
xman3