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System build 10 (55.1.A.0.748)
Under Settings -> Security ->
Security update - November 1, 2019
Google Play system update - October 1, 2019
My phone will reboot every time I attempt a Play system update and never installs any update.
I have done used the Xperia Companion and reinstalled the software but still having issues.
Solved! Go to Solution.
I went ahead and switched over to T-Mobile from Verizon. I recieved both my Security update to January 1st and my Google Play update to January first and everything is stable.
It would appear Verizon has too much control over unlocked phones and locks them down instead.
November 1st and December 1st.
Working fine here.
Is your phone SIM free or was it a network branded phone.?
November 1st and December 1st here as well.
Would focus on looking into Google Play settings, security, certificates, etc.
Phone was purchased unlocked (J8170) not from any carrier but the SIM card is through Verizon.
Play Store version is 18.4.18-all and the device is certified.
The issue is with the SIM card. I removed the SIM and the phone was able to update without restarting on its own. Reinstalled the SIM and within 30 secons of the phone rebooting the phone restarted again.
So, the question I have is why does the Verizon SIM care what version of security update I have one my phone?
Don't know but you Americans and your crappy phone network providers.
You really get shafted by them, both in service and quality.
If something paltry like this is an issue, who is to say that half the other members issues, aren't also network related instead of Sonys.
I did not think they had that level of control over an unlocked phone.
I am curious if the others have a different carrier or not here in the states.
Confirmed with VZW tech support they are blocking updates. Because they are not certified with them. What a crock of sh*t.
Pulled the January 1st security patch and sure enough after intall & restart the device restarts again and kicks back to October 1st security patch.
Anyone have any input that is using T-Mobile? Considering switching.