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XQ-DQ54 microphone sound issue

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eriksene
New

XQ-DQ54 microphone sound issue

Hi all.

I've had an issue with the microphone on my I V (XQ-DQ54) for a while. I sent it to repair and they changed the motherboard, but it seems not to have worked.
The problem is that in calls people have a hard time hearing me, so I have to have speaker mode on and talk loudly directly in front of the microphone.
I've read that this could be due to microphone noise suppression, but I cant find any setting for that. Is that setting not available on this phone?
Does anyone have any other clues to what could fix this?

3 REPLIES 3
profile.country.GB.title
SatoruGojo
Community Team

Try to turn the wind noise filter off, if it's the same contact sony again

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eriksene
New

Thanks, but this had no effect.

profile.country.GB.title
SatoruGojo
Community Team

@eriksene when was the last repair? If it still didn't pass 3 months, I'd say contact the service center again.