Android 12 update 16/5/22

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Exilenige
New

Android 12 update 16/5/22

Hi, I performed a software update today and now the home screen will not launch, just cycles through blank to the front page and so on.

I am unable to access any apps and the phone is virtually unusable.

I've tried restarting it several times without success and I don't want to do a full factory reset in case I lose important text messages 

Has anyone else had this issue and resolved it?

Thanks

1 REPLY 1
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EMS_MO72
Community Team

Hi @Exilenige,

 

What's the model of your phone?

And do you receive any error message when that happen?