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Xperia 10 iii black screen

SOLVED
profile.country.DE.title
Pikatama
Explorer

Xperia 10 iii black screen

Hi! Screen on my xperia 10 iii turns black few times a day (turns off completely). It lasts about a minute and then it comes back. All functions stay active - I can receive call etc, just the screen stays black. What can be done? 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
EMS_MO72
Community Team

Yes, make sure to test the phone without the cover if you have any, also if you have any SD card inside your phone, try to test it without it.

View solution in original post

5 REPLIES 5
profile.country.NL.title
Strampke
Expert

First off: How is it safe mode?

Second: any obstacles on the top of the screen?

Third: Test using the support app. Inside there's also a section where problems with apps are reported.

 

Come back and tell us what you have found out.

 

profile.country.IT.title
Marino.Manolo
Genius

Do you have a Cover or a Protective film?

profile.country.GB.title
EMS_MO72
Community Team

Yes, make sure to test the phone without the cover if you have any, also if you have any SD card inside your phone, try to test it without it.

profile.country.DE.title
Pikatama
Explorer

Yes. Phone cover was to blame. Thank you for suggestions! Now seems no problem with screen.

profile.country.GB.title
EMS_MO72
Community Team

Awsome!! glad to hear it worked :grin: