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Photo Frame DPF-E72N

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smolton92
Visitor

Photo Frame DPF-E72N

My photo frame DPF-E72N will not power on. I have tried all the usual - reset, on/off.etc Is it "dead"?

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Accepted Solutions
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blaireau_photo
Visitor

Hello smolton92 - welcome to the Sony Forums :slight_smile:

If it is not responding at all, then there may be some sort of internal failure and the best course of action may depend upon the amount of time that you have had the photo frame.

If you have had it for less than 12 months, it may be repairable under the manufacturer's warranty. The best thing to do is contact Sony Customer Services who will be able to advise you on what to do - warranty or otherwise. The phone number is 0844 8466 555. Email and post is another option and full details is available here:

http://www.sony.co.uk/support/en/contacts/dime

Thanks,

Simon

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2 REPLIES 2
profile.country.en_GB.title
blaireau_photo
Visitor

Hello smolton92 - welcome to the Sony Forums :slight_smile:

If it is not responding at all, then there may be some sort of internal failure and the best course of action may depend upon the amount of time that you have had the photo frame.

If you have had it for less than 12 months, it may be repairable under the manufacturer's warranty. The best thing to do is contact Sony Customer Services who will be able to advise you on what to do - warranty or otherwise. The phone number is 0844 8466 555. Email and post is another option and full details is available here:

http://www.sony.co.uk/support/en/contacts/dime

Thanks,

Simon

profile.country.en_GB.title
smolton92
Visitor

Thanks for the info. Will contact Sony.

Regards

Dave