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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

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John1950Hitchin
Member

@hextablephil What model of tv have you got as there isn't any update for my KD49X8309.

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Risc0n
Contributor


@hextablephil wrote:
There is an update out now that fixes the tv sound problem....it only took
sony 7 months to fix...

What update?? Nothing here. 55X850C.....

Anonymous
Not applicable

Hands up how many checked for an update?

 

Spoiler
/Me puts hand up 😞

@Thejak80 - no offence taken and i do understand your frustrations though. 

hextablephil
Explorer

Yes there is an update.... but sound control still not working from
standby....
Anonymous
Not applicable

@hextablephil - can you please inform us what firmware version you are now on?  If you are on 3.395, then this is the latest from 12 April in the UK.

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Garymjh
Member

Taking of lack of updates,I don't understand why there's nothing at all on the video player not displaying the correct screen format via dlna. If this was any app on the play store there'd be a fix within a week. Why do tv apps take six months to fix? Seriously. 

Thejak80
Member

WiFi fix WiFi fix WiFi fix.... crossing fingers 

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MiCal1967
Contributor

New kind of Wifi issue for me too last two days.

  • KD55X8508C connected on TP-LINK RE210 Repeater' s Ethernet port, blocks from internet access every wireless device connected only on this WiFi Extender at both 2.4GHz and 5GHz wireless connections.
  • TV by that time has access to internet.
  • Also all other devices have internet access if during this problem are connected wireless to main home router.

 

Thejak80
Member

Does anyone even know then if we've got a update available or are we still on the April update? 

Alpay_TR
Explorer

@Anonymous

Hi,

 

I'm using KDL 50w805C model led TV with 12/04/2016 3.395 latest  firmware.

 

I'm using custom picture mode with some calibrated settings. And using Expert1 color temp . But when i shut down my TV (stand by) and restart after 5-10 minutes  my color temp. mode is reverting to neutral or cool (i don't understand which is) But it looks expert1 in picture settings menu (Absolutely it's not expert1, i'm sure) After selecting settings menu from android home screen or selecting  the Expert1 color temp. again from picture mode settings, it reverts my default color temp. to expert1 really.

 

Is this an official or known bug? I tried factory reset again and again and again. Nothing fix this.