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4K Google Play Movies content streamed via YouTube is limited to 1080p on the SONY AF9

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EDUBYA71
Explorer

4K Google Play Movies content streamed via YouTube is limited to 1080p on the SONY AF9

I have contacted Google regarding the above issue as the content plays correctly on my KD-43XE8505. Google claims it is a Sony issue, which cannot be correct considering it is playing via their own YouTube application; the native Google Play Movies app, apparently, cannot play back content in 4K despite the fact they sell you it :rolling_eyes:

 

Below os the versions of YouTube running on the respective TV's.

 

 

 

KD-55AF9KD-55AF9KD-43XF8505KD-43XF8505

 

 

1 REPLY 1
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

It might be best to get in touch with the support team for further advice on this here.

 

Best wishes,

 

Sean Mc