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Hi,
My TV recently did a software update and the first time I used after that everything appeared fine. However, I have gone to use it today and upon switching it on it came up with multiple messages that various apps had "stopped". The pop-up message has an OK button on it and when I press it it comes up saying a different app has stopped. This repeats itself until the same message informing me that the same app (most of the time GamepadManager) has stopped continually pops up every time I press OK. Eventually the TV then reboots itself. I have tried switching it off at the power socket but everytime it boots up the same thing happens.
Sick of this TV now. I knew there were software issues when I first bought it but I would have expected them to be have sorted by now.
Model: KD43X8305C
Solved! Go to Solution.
@banqsie - Thanks for the video - Ive subsequently forwarded this to Sony too !
Try a forced factory reset:
https://us.en.kb.sony.com/app/answers/detail/a_id/75705/
Hi there
Can I assume its very similar to this:
Suggest trying a factory reset, instructions:
https://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/
Cheers
Hi,
Its similar, I've uploaded a video
Its impossible to navigate any of the menus to do a factory reset. Is there another way using hardware keys to boot to recovery like you would on an Android phone?
@banqsie - Thanks for the video - Ive subsequently forwarded this to Sony too !
Try a forced factory reset:
https://us.en.kb.sony.com/app/answers/detail/a_id/75705/
Thanks, that seems to have fixed it with a couple of attempts. Bit of an extreme fix though as now I will have to reinstall all my apps and get it setup again.
Hi there
Glad it seems to have worked.
Cheers