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Can't enter password

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Fizzyjelly
New

Can't enter password

Using screen keyboard, I enter username but every button I tap to get to password acts as enter. Then I get invalid password. How can I get to the password line.

11 REPLIES 11
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Tonycv51
Contributor

When you "enter" and get the invalid password message are you still on the name field or have you got to the password field at that point?

 

And is this the WiFi name and password? 

profile.country.GB.title
Fizzyjelly
New

As before, I cannot move to the password line. Anything I press
automatically tries to login and then can't because there is no password.