Join now - be part of our community!

Cannot play ITV Hub content

profile.country.GB.title
DavidA1985
New

Cannot play ITV Hub content

Hi all, I'm currently unable to play any ITV Hub content through the app on my Bravia KD-55XF9005. When trying to play a programme I receive the following message:
"It looks like there is a problem playing your video. We know this is the last thing you want, so let's retry from the start"

Selecting the 'wait' option or the 'retry from here' option makes no difference and the content still won't play.
I'm also having the same issue with the All 4 app, however BBC iPlayer works perfectly.

Any help to resolve this issue would be appreciated!
1 REPLY 1
profile.country.GB.title
royabrown2
Hero

@DavidA1985 

 

Factory Reset the TV.


My favourite bedtime reading is a Sony product manual…