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Cant download firmware update from sony website

Cant download firmware update from sony website

Not sure if this is the correct place? Ive been trying to download the firmware update for kd-55x8509c for a week now. i cant get the sony site to work?
ive tried chrome and ie 2 different browsers and left it over night but the link
http://download.sony-europe.com/PUB/TV/ANDROID/2015/sony_tvupdate_2015_3509_eub_auth.zip

does nothing it just says waiting for sony.co.uk

 

anyone else got the same issue? or the file sony_tvupdate_2015_3509_eub_auth.zip

6 REPLIES 6
profile.country.IT.title
Marino.Manolo
Genius

Hi @simononestop,

sorry but I haven't problem to download it, I used Chrome dev on Windows 10 Anniversary Update build 14393.222.

Manolo



Anonymous
Not applicable

Hi there

 

Download works fine for me - Windows 7 using Firefox.

 

Suggest clearning browser cache/cookies etc.

 

Cheers

Ok thanks guys.

Strange maybe some setting here?

 

ive gone through a proxy and its downloading now?

Wierd

profile.country.GB.title
sheila0151
Explorer

Yes I have been told to do the same and cant even find the download you mentioned - I think they have dreamt it up. Sony are absolutely dreadful - TV not worked since we bought it TOTAL WASTE OF £2500 CANT BELIEVE THE RUBBISH WE HAVE BOUGHT ABSOLUTELY DREADFUL SUPPORT - NO ANSWER WHEN I ASK FOR HELP

 

profile.country.GR.title
MiCal1967
Contributor

Hi

 

Did you try to Power On using the small back panel Power button?

If this cannot power ON, then a Sony Service technician must be called and check your issue.

Your TV is under guarantee and could be replaced by a new set.

 

 

I'm having the same problem. I think sony is doing load balancing and it has problems in some servers. I tried to download some drivers and got the File Not Found message. A few moments later, I tried again and they worked ok. Now the same links that worked minutes ago are again showing the file not found message:

This one worked just a minutes ago: http://download.sony-europe.com/PUB/VAIO/Original/AHDWLL-00259671-0042.exe

 

Now I'm trying to download this one and keep getting 404 errors

http://download.sony-europe.com/PUB/VAIO/Original/RIDMSC-00251379-0042.exe