Dolby Vision

[Blumine1818]

When I see a Netflix show with Dolby Vision, my heart sinks!

Dark scenes are almost unwatchable, and the colour drained from the picture.

Does anyone have the same issues and has found a solution?

[Peter_S.]

Hi,

Is your TV running the latest software?

If the picture is too dark you might have to change the brightness level or select a different colour profile.

Cheers
Peter

[Joe_Dohn]

@Blumine1818 what model TV do you have and have you tried adjusting any of the picture settings as per the Sony guide?

[Sonyvores]

you should give us your setting to know

and on which Dolby Setting are you watching netflix? dark? normal? bright?

[Blumine1818]

Thank you for your responses and apologies for the delay in replying.

I'm watching Netflix on a Sony 55" XF9005 series.

When I select Action Menu then picture, I just have Dolby Vision.

The brightness is set to max and colour is 50.

I am running the latest software but Netflix shows in Dolby Vision have always been this way,

[Joe_Dohn]

@Blumine1818

Make sure by checking the version number since the TV can report that you're up to date if it can't find it or if the newer version is an Android version update (Nougat to Oreo, Oreo to Pie, etc.).

And I've seen many users saying they don't see this specific version (v6.7140).

Hope this helps!

- JD

[Blumine1818]

Thank you Joe_Dohn I have successfully updated via USB.

My TV never picks up an automatic update!

I watched "In the Midnight Sky" on Netflix last night and there was some improvement in the Dolby Vision presentation.

[Derek-.973]

I now watch Netflix on my PS4 Pro instead of my £2900 Sony tv

[Blumine1818]

You have the same issue?

I'm watching Army of the Dead on Netflix right now and the image is so dark!

[simonherts]

This is a long standing issues with Dolby vision when played back from an external source - eg: playstation or AppleTV being examples.

It can however be corrected by going into the advanced picture settings and increasing the 'Gamma' setting to 1 or 2 . This improved the picture considerably.

Sony should be able to tell you this and it is covered else where on the internet - Be careful if you upgrade to Android Pie on some Sony TV's as it breaks the HDMI-CEC functionality.....  6 months down the line and although they know about it, they still haven't issues a patch to fix it.