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HT_RT3 Soundbar NOT working with TV

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Robjefford
New

HT_RT3 Soundbar NOT working with TV

For reasons unknown my soundbar/speakers have stopped connecting with my KD43X75xx TV. The soundbar works fine with a Bluetooth connection. Also the tv switched on/off when the input from HDMI 4 (SKY). I have attempted to reset via “about” and through the sound portal all to no avail. Any comments would be appreciated. Thank you Rob

4 REPLIES 4
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Pascale_F
Moderator

Hi Rob,

Welcome to the community.

That's strange. I'll just look into this for you. Someone else in the community may have some advice in the meantime, though.

Thanks,

Pascale

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The_Black_Rose
Specialist

Hi Robjefford,

 

That's strange. How do you connect it to the TV?

 

Cheers,

The_Black_Rose

 

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Robjefford
New

Via HDMI cable in the ARC socket.

I have trawled through the various settings and found I had toggle switched off for auto switching other devices. Changed that and everything is OK

Sent from my iPad
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Win_88
Specialist

Hi Rob,

 

Have you tried a different HDMI cable?

 

 

Win_88