Share your experience!
Hope someone can help! Have a new Sony OLED TV. If I’m watching bbc on tv but want to start program from the beginning I go to iplayer via the tv shortcut. The program starts but after about 30 seconds the screen goes blank and I can only hear the audio, if I press enter on the handset the picture comes back—but goes again after 30 seconds!
Can you share the model number with us and make sure that you have the latest software version installed?