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KD-49X8309C

MattHale78
Explorer

KD-49X8309C

Hi Guys

 

I was wondering if any one was having an issue with Sony 49x8309c 4k tv..  Recently on start up the tv becomes unresposive and the only way to get it working again is to turn the tv of at the mains which isnt ideal for every single use...  tv firmware is upto date... 

 

Any help would be greatly received.

 

Thanks

 

Matt

2 REPLIES 2
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John1950Hitchin
Member

I have the same TV and haven't had any problems. My software is v3315 on 8/3/16. May be others have the same problem as you, just have to wait to see. 

Anonymous
Not applicable

Hi Matt

 

Need more information on what 'unresponsive' means?  Do you get a picture? Do you get sound? Does the remote work?

 

Please see this link for some of the known and confirmed issues:

https://community.sony.co.uk/t5/televisions/2015-android-tv-bugs-and-issues/td-p/2040020

 

Cheers