KDL-40WD653 All apps stopped working

[69mollers69]

Recently all apps have stopped working.

I have updated to software 8.216

Have unplugged Tv and router

Apps still not working

Get error message:

The system has encountered an error.

Please try again later. If the problem persists, contact Sony. <2200>

Seriously fed up with Sony

[jumpsuit]

Hi @69mollers69 and welcome to the Community

If you have already tried a reset / disconnecting the

power for 2 minutes and reconnecting with no luck then its probably best you

contact Support on +44 (0) 2073652810

[69mollers69 · Accepted solution]

Finally fixed by doing a factory reset