Before trying the more advanced troubleshooting from my previous post, I suppose you have tried this without any success already? You see it is very important that you have disconnected all cables from the TV, including the instructions of step 1 (shutting down the network). Basically there should be the power lead left connected only to the TV, and the power lead should run directly to a wall power outlet. Sometime having the TV left disconnected for over 12 hours might even be better.
In the event that none of that made a difference, then proceed with the Recovery Process on my previous post. Also before starting, remember that only the power lead must be connected to the TV and it should run directly to your wall power outlet. Here are a few notes on the Recovery Process:
- Make sure, the files you download are not corrupt in any way. A good trick is to download the files twice on different locations on the same PC and compare the file sizes together. If they don't match to the last digit, repeat downloading them twice again then recheck.
- Try using a fairly recent USB stick. Often old sticks have many aging issues leading to corrupt sectors which are not reported by any PC. Buying a brand new USB stick around the corner could save you lots of headaches at the end of the day. A USB stick with a built-in activity LED often is a good way to verify if the TV is accessing the recovery file at boot time.
- Do not forget to select the FAT32 format with default allocation sectors when formatting the stick. Formatting with a standard Windows PC does sometimes make a difference, as some devices are extremely picky on the partitioning of the stick. RUFUS is a good open-source tool for this. The stick does not need to be formated as bootable.
- Be assured that you have extracted the file with the .PKG extension from the ZIP file that you have downloaded, and placed ONLY that file on the USB stick. Not inside any folder but simply at root level.
- Mind you that Step 4 from my previous post should read "Power off the TV set".
If you are not that tech savvy yourself, perhaps you could ask a younger family member which is good at computers to help you out. Just remember that at the end of the day, you always have the option to call your local SONY support number and take in your TV for service.
