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After the update, the youtube loses its sound.
I have also experienced this problem on my Android TV after downloading the latest software update yesterday. This is the Android 7.0 (Nugget) TV update - Samba Interactive TV. Our sound is uncontrollable from the remote and the TV and is stuck on one setting although the sound bar is going up and down. Tried using information on Sony to disable Samba but we do not seem to have the particular setting to disable it.
My KD43 has been trying to run some sort of update since Wednesday afternoon. On Thursday afternoon I had no sound when switching on and no other function on the remote control. Downloaded an app to act as remote and it worked for a very short time then screen froze when searching help topics and had to reboot several times. Looked like it was trying to update on and off the rest of Thursday night, and yesterday when switching on with remote or power button at back it just switches itself back off immediately. Under 3 years old, had no previous issues. Looking like a new tv for me.
Having the exact same issues as listed above. Please fix this asap Sony.
Hi @TSTW13
You will find all the Players in Sony Select. Just make sure Sony Select is enabled to display on the Home screen. You cannot download it as it is part of the base operating system.