Lost Voice Recognition

[RayArt01]

Sony KD-65AG9

I have had this wonderful TV for a couple of days.  I have completed the setup and all was working good.  But, I have lost Voice Recognition! I cannot speak to the TV, it seems like it cannot hear me.  I have checked the internet connection which is good and have re-paired the remote control.  The LED mic indicator is not showing on the TV either.  It had previously been working.  Can anyone help solve this for me?

[Sean_Mc]

Hi Ray,

Welcome to the Sony Community. If you have recently updated to the latest software please see the following article on The Google Assistant or built-in MIC feature here.

Let me know how you get on.

Best wishes,

Sean Mc

[RayArt01]

I have now got the Voice Recognition back on the remote control.  However, I haven't got the internal Mic working. Anyone else had this problem?  How can I fix it?