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Missing Alexa App

profile.country.GB.title
stevenjmay1976
New

Missing Alexa App

Afternoon All,

 

Hope all well. I've just bought a KD-55XG8796 and am very pleased indeed with it.

 

I've upgraded to the latest firmware giving Android TV 9 but the Alexa setup app has disappeared to connect the TV to the house's Amazon Echo's.

 

Can anyone suggest a way to re-instate or find the sync app? I have tried a reboot and a factory reset after the update I should add.

 

Many thanks for your help, very much appreciated.

 

Kind Regards

 

 

Steven

1 REPLY 1
profile.country.IT.title
Marino.Manolo
Genius

Maybe you can try a Factory Reset again...