Problem with ITV Hub (ITV 1 channel) and 7 day TV scrollback

[Gizzimodo]

Can not scroll back 7 days anymore and ITV 1 Hub keeps asking for postcode even though it has been entered. Are they both connected ? Had a 24 hour power cut at the weekend, not sure if relevant. On scroll back says no information, will scroll back for the current day but not previous days. Says software is upto date - TV is latest Sony 49" . Was working fine on scroll back (never previously watched ITV Hub).

[keithlawley1]

Sorry still not been resolved. I have had to resign myself to watching TV channels via my 4k Fire-Stick.

Sony may be making money from You view but personally because of this problem i will be looking at other makes when i buy a replacement.

[Joe_Dohn]

Hi Rayw53 and keithlawley1,

Can you tell us more about the issues you're both having now and the full model numbers and software versions you have so we can try and help? ^^

- JD

[Shibuyablue]

Hi Joe_Dohn

The model I have in question is XH92 Android Tv.. everything thats been suggested throughout this thread simply doesn't work. Ive reset the TV to factory settings, unplugged it, updated it.. nothing seems to work. ITV just doesn't seem to store any location settings. Any suggestions

[Rayw53]

Hi,  image attached for model serial number etc.

SW version is pkg6-0414-0055eau

In itv hub, select channel itv1 it comes up with the message in image 2. I go to set my location. Type in CT it says location recognised, select itv1 and I get the same message again.

Ray

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[Rayw53]

Not sure you see the image attachments in my response.

Model number is kd-55xh9005

See no is 6502618

Message says 

Sorry programs from this channel are not available as we haven't managed to locate your region, etc

[Rayw53]

The solution previously noted on here that involved the app YVServiceHostAPK and clearing cash / data does not work on the 2020 models as the app YVServiceHostAPK does not show in the full list of system apps.

[Joe_Dohn]

I've seen mention of the STV app working in specific regions instead of the regular iTVHub, you can also try using a different region code as some users have mentioned that solving it.

[Tony5286]

I had the same issue with a brand new KD-55XH8096. Once I attached tv to an antenna, problem was solved

[Rayw53]

I'm in an area where TV signal is weak, so I use satellite.

I need to see if I can borrow an aerial from someone.

But isn't it rediculous , I can get itv hub on my tablet and on a second TV a JVC without them having an aerial connected, But on this new so called smart TV it isn't possible without plugging in an aerial.

[Gritterman]

Yes your solution worked. 
Thank you.