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Problem with my TV KD-65X9000F

Saad502
New

Problem with my TV KD-65X9000F

Hi
I have a problem in my TV the SONY X900F 65 inch 
I have a white light around the edges of the screen
The screen did not complete 7 days
Sony's maintenance was bad and did not solve the problem immediately
Despite the clarification that the problem is only in my TV but no use this is my experience with Sony maintenance in saudi arabia  no respected or appreciated

For customer

I didn't find any solution for 4 days 

I hope i can find the solution of my problem here 

You can see the video for my problem down blow

https://youtu.be/ZGKysQ3WJbI

I'm so sorry for my English 

1 REPLY 1
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dutchice
Expert

Hi @Saad502,

 

Welcome to the Sony Community! It is not very clear to me what the history of the TV has been and what steps you have taken to correct standing issues. You mention it received maintenance 7 days ago but you don’t mention for what problem. What I personally see in your video can not develop in 7 days.

 

In general what I can tell you from viewing your video is that your TV panel is displaying a very well known phenomenon which is called Clouding. This is typical for LCD panels. You can find much more detailed information and tips on how to reduce the effect by reading this article: https://www.techwalla.com/articles/how-to-fix-cloudy-spots-in-lcd-tv-screens

 

If you are entirely dissatisfied with the TV you could always consider selling it and replacing it with a TV that isn’t LCD. Remember that LED TV’s are also LCD TV’s. So you might want to look for an OLED TV.  You can find plenty of videos on YouTube where you can search and view comparison videos between LCD and OLED TV panels.

 

 

Cheers,

Dutchice