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Sony TV Wifi

Keithdel
New

Sony TV Wifi

My Sony Smart TV all of a sudden won't connect to my virgin media wifi network. It was working fine but just last week it stopped and I cannot get it to reconnect to wifi. I have try resetting up network and trying to wire connect with no luck. All other devices (laptop, phone & tablet) all can connect no problem 

 

very frustrated with my Sony TV 

1 REPLY 1
Anonymous
Not applicable

Hi there

 

Can you try connecting the TV to your network using manual/custom settings.  Give the TV a static IP address and try using Googles DNS servers of 8.8.8.8 and 8.8.4.4 and see if that helps?  Use a wired connection initially though.

 

If that fails, try factory resetting the TV - as this has worked in the past, instructions : HERE

 

Cheers