Sony X900F Problem With Input Label

[RedPepperChut]

Hi, I have a problem with my input labels, when I try to change it to a preset it works and shows the name I chose, but when I type a name I chose and press enter it immediately takes me to the home screen and doesn't change it to what I wrote, it stays the same name it was before. The strage thing is that it worked before I have inputs that have a customized name but now when I try to do it to another one it doesn't work 🤦🏾‍♂️. Please can someone help ??? 

[Anonymous]

Hi there,

Have you updated to the latest firmware?

Best wishes,

M

[RedPepperChut]

Yes

[Win_88]

Hi RedPepperChut,

I'm not sure if it is worth it to you at this point, but since the firmware is already up to date and given that this seems to be a software glitch, your best bet would be to factory reset the TV.

Win_88

[RedPepperChut]

No

[RedPepperChut]

Did not work

[Win_88]

Hi.,

Have you tried disconnecting your devices first then going in and changing the labels before plugging them back in?

Win_88

[RedPepperChut]

Yes of course

[Win_88]

Hi RedPepperChut,

Does clearing the cache by going to Settings - Storage and reset - Internal storage - Clear cache help in any way? What are the external devices that you connect to the your TV?

Win_88

[RedPepperChut]

I will try it, the devices are ps4, xbox one s, ps tv an a pc