Tv won't stay connected to wifi keeps connecting and disconnecting.

[leeshez]

Hi guys, Every day through out the evening whilst watching TV, It keeps saying TV is not connected to the internet then a couple of minutes later it reconnects. I have checked and it is connected to my network, Also i have reduced my router to 2.4G for the wifi signal. Also the router is about a foot from the Tv.

Thanks Lee.

[kjus13]

Thanks, @IamNic, that's the settings I've been using since always.

This whole problem started out of a sudden after nearly two years of flawless operation...

[TrekMadone.]

Hi,

I changed my broadband supplier and got a new modem. It’s been fine since.

Sony tv is not compatible with all modems.

don’t bother with the help desks. Everyone blames each other!

I now have a plusnet modem. All good.

 Trek 

[Malbazz]

Our sony tv frequently loses wifi connection.  Watching ITV catchup it returns to the start of a programme after the adverts.

[jag_far_inte_heta_lilla_b]

kan man inte byta wi fi adaptern till en starkare nyare? det skulle kanske lösa problemet ?

Tack för intressant lösning i alla fall.

😁😊😉

[izzzyinn]

I have the Sony BRAVIA KD-65XH9296 the Tv was exchanged 2 times with different faults on the 3 tv the tv has trouble switching on pluss it freezes when using the remote ...!

[Thehomme]

Thanks. 100% agree. OF COURSE IT IS THE TV!!! Everything else works fine. I can’t believe someone suggests plugging in an Ethernet cable as a solution. 

[Thehomme]

Update on this. I have a 3 disc BT whole home mesh system to extend wifi in my house.
What I discovered is that one of the discs (upstairs and not the one the TV was connected to) wasn't connected properly. It didn't cause any problems with any other devices but I rebooted the BT whole home system and I haven't had the issue since. 

[HannahEd01]

Hi Thehomme, I'm glad to hear this. Thank you for updating the thread. 

[KrystoDobrev]

I just want to thank you for your help, because it was your advice that helped me solve my problem!

[HannahEd01]

Hey KrystoDobrev, you just made my day! It was a collective effort.