W755 problem with favorites channels

[Soky86]

Hello, I bought a TV sony W755 a several day ago. (update is installed v.3179) I install it and after few day of using it, i notices, when I put a satellite channels on the "favorites 1" list or 2, 3, 4, when I am watching channels from the "favorite" list it's constantly delete my channels one to one, while all is not deleted...

And that is constantly repeats. After I memorize (a new try) channels to "favorite" list it's always going (when i am watching it from favorite list)to delete one after the other, until the list is empty!!!

And this is only happening with satellite channels, with dvb-t (digital) channels everything is good, it's not delete the dvb-t channels.

But one more problem, when I turn off the TV in FAVORITE LIST, and turn on, It's not stay in favorite list, it's always reset to default list of TV (dvb-t)....WHY ???

Does anybody have the same problems, and some solution to solve this?

Thanks in advance... Regards

[Anonymous]

Hi there

I have escalated your issue to Sony Support, so they should hopefully be in contact.  However i suspect this is another bug in this years android tvs.

Cheers

[RoxanneKerns]

That is new bug with W55. You should report it to Sony Support Or take your device to support team. So that they can solve your issue with your W55. 

[barsoy74]

Same problem with XD85. 

[Anonymous]

Hi there

I think this issue is related to this one:

https://community.sony.co.uk/t5/android-tv/android-tv-bugs-and-issues/m-p/2089574#M62

Cheers

[barsoy74]

I can't loose all my channels since rearrangement is a pain. Will give it a try after this evening  Thank you