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Youview Not Working
Hi
anyone got issues with Youview catch-up?
none of the catch up channels are working from the guide and all previous days just state ‘Information not available’ on every channel
thanks
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Hi Nic,
its a KD49XG900
Thanks
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Hi Nic,
no I have not updated it,
Does it need an update or are you seeing if I had updated it and that’s causing the problem?
Thanks
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Hello @Jasonsonytv,
not sure, yet in most cases the TV either needs a factory reset or the latest firmware update to resolve the issue it is having.
- Nic
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This is a bug in the Sony side of the software, though it shows up in the YouView Guide.
I haven’t heard of Sony releasing a fix for this yet; do you think they have done, @IamNic ?
But if not, you can make the problem go away with a Factory Reset; though until the root cause is fixed, there is always a possibility that the problem will return in time, and you will need to do another Factory Reset to clear it again. And so on....
My favourite bedtime reading is a Sony product manual…
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Thanks,
Yes full factory reset sorted it, it’s a pain having to reset everything and log back into all the streaming channels etc but all good now
Greatly appreciated 👍