Frozen PRS 505

[nikki9090]

Please can someone tell me how I can unfreeze my Sony PRS 505? Got a low battery, charged it up but once charged the screen became frozen and can't reset. It's driving me mad!!! 

[Thalamus. · Accepted solution]

Hi nikki9090,

welcome to Questions & Answers..:smileyhappy:

If the Reader battery power is completely drained, the screen can retain the last image that was displayed and can give the impression that the Reader is frozen.

Have you connected the reader to a computer using the USB connection, if the battery was very low the reader can take up to 40 minutes before the connection indicator is displayed on the Reader's screen.

If this does not help, then try a hard reset of your reader -  How to perform a hard reset on the Reader.