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Problem with PRS-300

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satunni
New

Problem with PRS-300

Hi, need help with my PRS-300 when its unplugged just says Firmware update did not complete successfully. Please try again, if i plug it into computer it says updating firmware now...  but no matter how long i leave it nothing happens and in my library just says 'error' next to reader.

cannot turn the device off, have tried soft reset and the hard reset but wont let me fully reset just comes back to the above messages.

can anyone help!!!:smileyconfused:

1 ACCEPTED SOLUTION

Accepted Solutions
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Thalamus.
Champion

Hi briarbeck,

welcome to Questions & Answers..:smileyhappy:

I suspect that your Reader may have developed a fault, I suggest that you contact Sony to arrange a repair.

Register for a repair

View solution in original post

1 REPLY 1
profile.country.GB.title
Thalamus.
Champion

Hi briarbeck,

welcome to Questions & Answers..:smileyhappy:

I suspect that your Reader may have developed a fault, I suggest that you contact Sony to arrange a repair.

Register for a repair